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Terms and Conditions
Last Updated: June 25, 2026
Terms & Conditions for AdZen
Welcome to AdZen. These Terms & Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
1. Company Information
Business Name: AdZen
Website: https://adzen.pro/
Address: Road #10, Mirpur DOHS, Dhaka, Bangladesh
Email: support@adzen.pro
Phone: +880 1338048028
2. Services
AdZen specializes in digital marketing and advertising services, including but not limited to:
Meta (Facebook and Instagram) advertising
Lead generation campaigns
E-commerce marketing
Social media marketing
Advertising strategy and consultation
Campaign management and optimization
Performance reporting and analytics
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Client Responsibilities
Clients agree to:
Provide accurate and complete information.
Maintain ownership and authorization for all advertising accounts, websites, pages, and assets provided to AdZen.
Comply with applicable laws, regulations, and platform policies.
Review and approve campaign materials when requested.
Make payments according to agreed terms.
Clients remain responsible for the products, services, claims, and content advertised through their campaigns.
4. Advertising Platforms
AdZen may manage campaigns through third-party platforms including Meta, Google, and other advertising networks.
We do not control these platforms and cannot guarantee:
Ad approval
Account approval
Reach, impressions, or engagement
Leads or sales volume
Advertising costs
Platform policy decisions
Account restrictions or suspensions
Platform policies may change at any time without notice.
5. No Guarantee of Results
While AdZen uses professional marketing practices and optimization strategies, we do not guarantee:
Specific sales results
Revenue increases
Return on ad spend (ROAS)
Lead quantity or quality
Business growth
Search engine rankings
Social media growth
Marketing results depend on numerous factors beyond our control, including market conditions, competition, product quality, pricing, customer demand, and advertising platform performance.
6. Fees and Payments
Unless otherwise agreed in writing:
All fees are quoted in the agreed currency.
Payments must be made according to the agreed schedule.
Advertising spend paid directly to advertising platforms is separate from AdZen service fees.
Late payments may result in suspension or termination of services.
Fees already paid are generally non-refundable unless otherwise agreed in writing.
7. Intellectual Property
Clients retain ownership of:
Their trademarks
Brand assets
Product content
Business materials
AdZen retains ownership of:
Internal processes
Marketing methodologies
Proprietary systems
Templates and frameworks
Unless otherwise agreed, AdZen may display completed work or campaign achievements for portfolio and marketing purposes.
8. Confidentiality
Both parties agree to maintain the confidentiality of any non-public business information shared during the course of the engagement.
Confidential information shall not be disclosed to third parties unless:
Required by law
Authorized by the information owner
Necessary for service delivery through approved contractors or partners
9. Limitation of Liability
To the maximum extent permitted by law, AdZen shall not be liable for:
Indirect damages
Consequential damages
Loss of profits
Loss of business opportunities
Data loss
Advertising platform actions
Third-party service interruptions
Technical failures beyond our control
Our total liability for any claim shall not exceed the amount paid to AdZen for services during the preceding three months.
10. Third-Party Services
Our services may involve third-party providers, including:
Meta
Google
Hosting providers
Analytics providers
Payment processors
CRM systems
We are not responsible for the actions, policies, or service interruptions of third-party providers.
11. Website Usage
You agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access to systems or data.
Introduce malicious software or harmful code.
Copy, reproduce, or exploit website content without permission.
Interfere with website functionality or security.
12. Account Access
Where clients grant access to advertising accounts, business pages, or digital assets:
Clients remain the owners of those assets.
AdZen receives access solely for service delivery purposes.
Clients may revoke access at any time, although doing so may affect service performance.
13. Termination
Either party may terminate services subject to any existing written agreement.
Upon termination:
Outstanding invoices become immediately due.
AdZen may remove access from managed accounts.
Services will cease unless otherwise agreed.
14. Indemnification
Clients agree to indemnify and hold harmless AdZen from claims, liabilities, damages, losses, or expenses arising from:
Client-provided content
Product or service claims
Regulatory violations
Intellectual property infringement
Misrepresentation by the client
15. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of Bangladesh.
Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Bangladesh.
16. Changes to These Terms
AdZen reserves the right to modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of any updated terms.
17. Contact Information
For questions regarding these Terms & Conditions, please contact:
AdZen
Road #10, Mirpur DOHS, Dhaka, Bangladesh
Email: support@adzen.pro
Phone: +880 1338048028
Website: https://adzen.pro/
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.